Terms of service

DEFINITIONS

WEBSITE: The platform where the SELLER offers its Products and Services to the CONSUMER for sale online, referred to as NES Vintage in this agreement.
SELLER: The legal entity whose details are provided in Article 1 of this Agreement.
PRODUCT(S): All goods and services offered for sale to CONSUMERS on the WEBSITE.
CONSUMER: The individuals placing orders for PRODUCTS on the WEBSITE.
AGREEMENT: This document outlines the terms and conditions of the sale transaction conducted by the SELLER to the CONSUMER through the WEBSITE.

1. PARTIES

1.1 Seller's Information:

Name: AYŞE NAZ YÜCEMEN GÜLKAN - NES VINTAGE
Tax Office: Kocasinan
Tax Number: 9920079735
Address: Siyavuşpaşa Mah. Barbaros 5. Sk Kocasinan İş Hanı No: 2 İç Kapı No: 36 Bahçelievler, Istanbul.
Email: info@nesvintage.com
Website: www.nesvintage.com

Hereinafter referred to as the "SELLER."

1.2 Consumer's Information:

Name:
Surname:
ID Number:
Address:
Phone Number:
Email Address:

Hereinafter referred to as the "CONSUMER."

The SELLER and the CONSUMER are collectively referred to as the “PARTIES” under this Agreement.

2. SUBJECT OF THE AGREEMENT

The subject of this Agreement is to establish the rights and obligations of the PARTIES regarding the sale and delivery of the PRODUCT, as specified in this Agreement, that the CONSUMER has ordered electronically from the SELLER’s WEBSITE. This Agreement is executed in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation published in the Official Gazette No. 29188 on November 27, 2014.

The CONSUMER declares that they have been informed of all pre-contractual information about the PRODUCT, including its essential characteristics, sales price, payment terms, and delivery conditions, as well as the right of withdrawal. The CONSUMER acknowledges that they have confirmed this information electronically and then placed an order in compliance with the provisions of this Agreement. The pre-contractual information provided on the WEBSITE and the invoice constitute integral parts of this Agreement. Upon the placement of the order, the CONSUMER is deemed to have accepted all the terms of this Agreement.

3. FEATURES OF THE PRODUCT(S) SUBJECT TO THE AGREEMENT

The essential features (type, quantity, brand/model, color, and quantity) of the Product(s) are available on the WEBSITE. However, visuals may vary depending on the screen quality of the device used. The PRODUCTS are vintage in nature, and it is normal for them to exhibit natural wear, aging, usage marks, and characteristics imparted by time. The CONSUMER acknowledges that the purchased PRODUCTS are not new or flawless items and that the specified imperfections are related to their age and history. The visuals are for illustrative purposes only, and the PRODUCTS and their packaging may differ in terms of color, size, pattern, and texture.

4. PRICE, PAYMENT METHOD, AND DELIVERY OF THE PRODUCT(S)

4.1 The prices listed and announced on the WEBSITE are the sales prices. The announced prices remain valid until they are updated or changed. For time-limited offers, the announced prices are valid until the specified end date.

4.2 The Name, Quantity, Sales Price, Payment (Collection) Details of the Product(s), and the Delivery Location provided by the CONSUMER are specified below:

Details of the total delivery price, including all taxes, are shown in the table below:

| Product Name | Quantity | Sales Price (including VAT) |

Total Price of Products: [] TL
Total VAT of Products: [] TL
Total Shipping Fee: [] TL
Total Delivery Price: [] TL

4.3 Delivery and Invoice Information provided by the CONSUMER:

DELIVERY INFORMATION:
Name, Surname/Title: []
Address: []
Phone: []
Email: []

INVOICE INFORMATION:
Name, Surname/Title: []
Address: []
Phone: []
Email: []

4.3 Payment methods available to the CONSUMER for the Product(s) are as follows:

a) Payment via credit or debit card,
b) Payment via digital wallet.

5. DELIVERY OF PRODUCT(S), DELIVERY METHOD, AND PERFORMANCE OF THE AGREEMENT

5.1 Each Product subject to this Agreement will be delivered to the CONSUMER or to the individual specified as the recipient at the [CONSUMER ADDRESS] via the shipping company authorized by the SELLER within a maximum legal period of 30 days. In cases where delivery to the CONSUMER cannot be completed within this period, the CONSUMER reserves the right to terminate the Agreement.

The DELIVERY ADDRESS and INVOICE INFORMATION may belong to the same or different individuals. In cases where the information pertains to different individuals, the CONSUMER assumes full responsibility for all the provided information. If the PRODUCT(s) are to be delivered to another individual/entity specified by the CONSUMER, the SELLER or the appointed shipping company will not be held responsible if the recipient refuses delivery. The CONSUMER assumes all responsibility in such cases.

5.2 In the event that delivery of the ordered Products becomes impossible, the SELLER will inform the CONSUMER in writing within 3 days and refund the total payment to the CONSUMER within 14 days.

5.3 The CONSUMER acknowledges that due to the unique nature of vintage PRODUCTS, replacements with non-defective items of the same kind may not be possible.

5.4 The SELLER cannot be held responsible for damages or delivery failures arising from errors or omissions by the shipping company.

6. RIGHT OF WITHDRAWAL

6.1 The CONSUMER has the right to withdraw from this Agreement without providing any reason within 14 days from the date the PRODUCT is delivered to the CONSUMER or to a third party designated by the CONSUMER.

6.2 To exercise the right of withdrawal, the CONSUMER must notify the SELLER via written communication (e.g., email or letter) within the specified period. The CONSUMER must include the PRODUCT's invoice, delivery note, and other documentation provided by the SELLER.

6.3 The right of withdrawal does not apply to the following:
a) PRODUCTS that are customized or modified according to the CONSUMER’s request.
b) PRODUCTS that have been used, damaged, or altered by the CONSUMER.
c) PRODUCTS whose original packaging, tags, and accessories are missing or damaged.
d) PRODUCTS that are not eligible for return due to their nature, such as hygienic or single-use items.

6.4 The CONSUMER is responsible for the cost of returning the PRODUCT unless otherwise stated by the SELLER. The PRODUCT must be returned in its original condition and packaging, with all accompanying accessories, within 14 days of notifying the SELLER of the withdrawal.

6.5 Once the SELLER receives the returned PRODUCT and verifies its condition, the refund will be processed within 14 days. Refunds will be issued using the same payment method the CONSUMER used during the purchase.

7. GENERAL TERMS

7.1 The CONSUMER agrees that the PRODUCT is vintage in nature and may display natural wear, aging, and usage marks, which contribute to its unique characteristics. These details are fully disclosed on the WEBSITE and accepted by the CONSUMER at the time of purchase.

7.2 The CONSUMER agrees to provide accurate and complete information when placing an order. The SELLER will not be held responsible for issues arising from incomplete or incorrect information provided by the CONSUMER.

7.3 The CONSUMER is solely responsible for ensuring the confidentiality of their WEBSITE login credentials. The SELLER cannot be held liable for unauthorized access to the CONSUMER’s account.

8. DISPUTE RESOLUTION

8.1 In the event of disputes arising from this Agreement, the CONSUMER may file a complaint with the Provincial or District Consumer Arbitration Committees or Consumer Courts located in the jurisdiction of the CONSUMER’s residence or where the purchase was made, as per the monetary limits established by the Ministry of Commerce.

8.2 This Agreement is governed by the laws of the Republic of Turkey.

9. FINAL PROVISIONS

9.1 By completing the order, the CONSUMER confirms that they have read and understood the pre-contractual information and the terms and conditions outlined in this Agreement.

9.2 The CONSUMER acknowledges that they have accepted the terms of this Agreement electronically and that the confirmation constitutes a legally binding signature.

9.3 This Agreement comes into effect upon confirmation by the CONSUMER during the order process on the WEBSITE and remains valid unless terminated by either party under the terms stated herein.

SELLER
Name: AYŞE NAZ YÜCEMEN GÜLKAN – NES VINTAGE

CONSUMER
Name: []
Signature: []
Date: [______]